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People with a Disability

Nepean Blue Mountains Local Health District provides public healthcare services to communities in the Nepean, Hawkesbury, Blue Mountains and Lithgow Local Government Areas. It has legislated obligations to deliver these services in ways that ensure the rights of people with a disability and for their carers. 

Our organisation has a three year disability action plan which runs to December 2016. This plan is our commitment to improving our services, and accessibility, for people with a disability and their carers. 

You can read NBMLHD’s Disability Action Plan here.

If you are a person with one or more disabilities you have a range of rights that are protected by Australian laws. As a user of healthcare services in NSW, the most relevant laws for you are the Anti-Discrimination Act, 1977, and (Commonwealth) Disability Discrimination Act, 1992.

If you are not happy with the quality of the service you receive, accessibility of the services we provide, or you have reasonable grounds to believe you have been discriminated against by one of our services, it is your right to request that we respond to and address your concerns. 

You can do this by contacting the Patient Representative Office, phone: 4734 3174   (9:00am – 5:00pm Monday to Friday) or the Health Care Complaints Commission phone: 1800 043 159 (toll free)

On 3 December each year, Nepean Blue Mountains Local Health District acknowledges and celebrates the International Day of People with Disability.

International Day Of People With A Disability

You can download a copy of our information brochure here

 

If you want more information about disabilities and your rights, you may like to visit the following sites:

Using Disability Discrimination Law in NSW, the Australian Centre for Disability Law

A Brief Guide to the Disability Discrimination Act, Australian Human Rights Commission

Know Your Rights: Disability Discrimination, Australian Human Rights Commission

NSW Disability Discrimination Legal Centre

Anti-Discrimination Law, Anti-Discrimination Board of NSW

People with a Disability: Responding to needs during hospitalisation, NSW Health policy directive, 2008

Declaration on the Rights of Disabled Persons

Convention on the Rights of Persons with Disabilities

 

Video resources:

Disability1

Don't DIS my ABILITY Say it to my facel

Disability2

End the Awkward Handshake

Disability3

End the Awkward - New employee

 

 

 

Wednesday, 9 December 2015 3:21:06 PM