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People with a Disability

Nepean Blue Mountains Local Health District provides public health care services to communities in the Nepean, Hawkesbury, Blue Mountains and Lithgow Local Government Areas.

The Local Health District aims to provide services in a non-discriminatory, patient centred and efficient manner for all people who need health care. Our disability inclusion action plan, service provision and policies reflect our commitment to our vision of Together, Achieving Better Health.

Disability Inclusion Action Plan

Our Disability Inclusion Action Plan is currently being developed in consultation with People with Disability and our teams. The focus of the plan will be on  

  1. Developing positive community attitudes and behaviours
  2. Creating liveable communities
  3. Supporting access to meaningful employment
  4. Improving access to mainstream services through better systems and processes

If you would like to contribute to the plan, please let us know

Disability Consumer Council

Our Disability Consumer Council will assist us to partner with People with Disability to plan and deliver better health care that meets the needs of our community.

Join our Disability Consumer Council. Expressions of Interest close 10/01/2022.

You can download a copy of our information brochure here

International Day of People with Disability

On 3 December each year, Nepean Blue Mountains Local Health District acknowledges and celebrates the International Day of People with Disability.

More information regarding International Day of People with Disability can be found here

International Day Of People With A Disability

Specialised Services

Nepean Blue Mountains Local Health District has Specialist Intellectual Disability Clinicians (SIDC) who work to build the capacity of health services to better address the health needs of people with intellectual disability. These clinicians work with a team in South Eastern Sydney Local Health District to provide comprehensive multidisciplinary assessments and care planning for people with intellectual disability and complex health needs. If you would like more information please contact our clinicians

If you have some questions or need some information about services and access to care, or want to give some feedback regarding the care of people with disability, please contact our Disability and NDIS Manager

Disability Discrimination

If you are a person with one or more disabilities you have a range of rights that are protected by Australian laws. As a user of healthcare services in NSW, the most relevant laws for you are the Anti-Discrimination Act, 1977, and (Commonwealth) Disability Discrimination Act, 1992.

If you are not happy with the quality of the service you receive, accessibility of the services we provide, or you have reasonable grounds to believe you have been discriminated against by one of our services, it is your right to request that we respond to and address your concerns. 

You can do this by contacting the Nepean Feedback & Complaints Office, phone: 4734 3174   (8:00am – 4:00pm Monday to Friday, closed weekends & public holidays) or the Health Care Complaints Commission phone: 1800 043 159 (toll free)

If you want more information about disabilities and your rights, you may like to visit the following sites:

Using Disability Discrimination Law in NSW, the Australian Centre for Disability Law

A Brief Guide to the Disability Discrimination Act, Australian Human Rights Commission

Know Your Rights: Disability Discrimination, Australian Human Rights Commission

NSW Disability Discrimination Legal Centre

Anti-Discrimination Law, Anti-Discrimination Board of NSW

Responding to the Needs of People with Disability during Hospitalisation – NSW Health Policy

Declaration on the Rights of Disabled Persons

Convention on the Rights of Persons with Disabilities




Wednesday, 1 December 2021 3:16:43 PM