Skip navigation

News Home


Technology the key to future health

20 Jun 2022


Nepean Blue Mountains Local Health District is shaping the future of virtual care with its decade long experience in the delivery of telehealth services helping Ministry of Health connect patients with care.

With NBMLHD firmly established as a leader in telehealth we were pleased to host the Ministry of Health for a virtual roadshow to discuss the recent release of the NSW Virtual Care Strategy and how technology has enabled us to think differently in our approach to providing health care.

Professor Mohamed Khadra AO, Director of Strategy and Innovation said Nepean’s achievements speak for themselves and outlined the successful history of establishing telehealth services in NBMLHD.

“Since 2013, NBMLHD has been delivering specialised telehealth programs to improve the experience of health care. Patients all over have benefitted from regional orthopaedic care; virtual aged care services; with NBMLHD even winning a NSW Health Award for its Home Haemodialysis Remote Monitoring System,” Professor Khadra declared.

Throughout the roadshow the voice of the consumer featured throughout presentations and reinforced the importance of building services around the people who use it.

Caption: The consumer voice is integral in ensuring virtual care remains relevant and accessible.

Manager of the District Telehealth Program, Tanya Baldacchino said telehealth is no longer just a convenient way to connect with patients, it is now digitally advancing models of care to provide enriched patient experiences.

“The exciting work that is being undertaken across NBMLHD in collaboration with the University of Sydney includes ground-breaking research, artificial intelligence and even mixed reality projects,” says Tanya.

“One of the projects uses Facial AI video-based vital sign measurement. The Cardiology department is using it to look at contactless measuring of things such as heart rate through a video call. There is also the potential to measure pain and stress.”  

“We expect to see virtual care continue to grow with more and more services offering virtual care as a way that community members can access health care,” says Tanya.

Find out more about virtual care and telehealth at NBMLHD visit: