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New 24 hour mental health service opens

People seeking urgent mental health care at Nepean Hospital are now able to get help 24 hours a day seven days week at NSW’s only dedicated triage and assessment centre.

Dignitaries in front of the Triage and Assessment Centre sign

Stuart Ayres, Member for Penrith, Cathy Crowe, General Manager NBMLHD Mental Health Service, Tanya Davies, Minister for Mental Health and Brett, Peer worker

Officially opened today by NSW Minister for Mental Health, Tanya Davies, the Triage and Assessment Centre (TAC) will also help to reduce demand on the Hospital’s emergency department.

Patients in need of mental health care can go directly to the TAC, without attending the emergency department, when they do not require urgent medical care for physical injuries or other serious physical health conditions.

General Manager for Mental Health in the Nepean Blue Mountains Local Health District, Cathy Crowe says patients can walk into the Centre without an appointment or be brought to the Centre by family, friends, ambulance paramedics and other emergency services.

“The Triage and Assessment Centre is dedicated to delivering compassionate and responsive care for those who need it most, whenever they need it,” says Ms Crowe.

“The Centre is always staffed by highly skilled nurses, doctors and other health professionals who can assess patients for their needs, work with them on a health plan and, if required, admit them for in-hospital care.

“Importantly we also have peer workers on site to help guide and support our patients. Our peer workers have all previously received mental health care and have personal insight that is very helpful to our patients.”

Tanya Davies NSW Minister for Mental Health tours the Triage and Assessment Centre

Tanya Davies, NSW Minister for Mental Health, tours the new Triage and Assessment Centre

The purpose built facility is part of the multimillion dollar Mental Health building on the Nepean Hospital campus.

A 24-hour Mental Health telephone access service is available on the Mental Health Line ph 1 800 011 511. If in a life threatening situation please call Triple Zero (000) to receive immediate help.


16 May 2017

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