All staff are bound by law and ethical practice to keep your information confidential. Nepean Blue Mountains Local Health District will use or disclose your information for purposes directly related to your treatment, and in ways you would reasonably expect for your current and future care.
Your personal health information will be shared with staff involved in your care, in order to determine the best treatment for you and to assist in the management of the health services provided to you.
Relevant information about the health services you have received will be sent to your nominated GP, unless you request otherwise. Where relevant information will be sent to other treating health services or hospitals involved in your care, or to the Ambulance Service of NSW, to a specialist for a referral, for pathology tests, x-rays and so on.
We may be required to disclose some patient information to Courts and Tribunals and to State and Commonwealth government agencies to comply with laws regarding the reporting of notifiable diseases and statistics, and for the registering of births and deaths. Your personal information may be required as evidence in court when subpoenaed.
We may use or disclose patient information for billing and other purposes required for the operation of the NSW Health Service, including safety and quality improvement initiatives. Where relevant, we may need to disclose patient information to Medicare, private health funds, the Department of Veterans Affairs or The Australian Council on Healthcare Standards.
We may use your information to contact you regarding patient satisfaction surveys that help us to evaluate and improve our services.
We may use or disclose your information for the following purposes in accordance with Statutory Guidelines issued under privacy law:
- For public interest research projects complying with strict protocols and approved by a Human Research & Ethics Committee
- For staff and student training purposes
- For other planning, financial or management purposes for health service activities
The Statutory Guidelines ensure that where your information is needed for these purposes and it is impracticable to seek your consent, a minimum account of personal information is used, and the personal information is handled in accordance with strict standards.
We will seek your consent prior to the use or disclosure of patient information for purposes other than those listed above, such as for fundraising activities.