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Neonatal Intensive Care Unit (NICU)

Contact Information
Telephone: 4734 2850

Level 2, South Block

Nepean Hospital

Map Reference G:14
See a map of the Nepean Hospital Campus
Best Parking We recommend parking in the Multi-Story Car Park
Entry via Sommerset Street
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Street Address

Nepean Hospital
Derby Street, Kingswood
NSW 2747

Postal Address PO Box 63, Penrith, NSW 2751
Hours of Operation
(Service Hours)

24 hours

Visiting Hours 

Parents and brothers/sisters of the baby are encouraged to visit as often as possible, at any time.

We do however restrict visiting during the doctors ward rounds from 8:00am till 10:30am each morning.

Visiting hours for all other family and friends are restricted to the following times:

  • 11:00am to 12:00pm
  • 6:00pm to 8:00pm
  • Quiet time is between 12:00pm to 2:00pm and 8:00pm to 9:00pm daily
For more information about visiting see our Information for Visitors section. 
After Hours Access

For parents who are staying overnight with their child, access after 9.00pm is via the After Hours Access located near Security on Level 2, opposite the Emergency Department.

Use intercom located to the left of the After Hours Access door and speak to Security.

When the intercom is answered, please identify yourself and state who you are visiting and which ward or department.
Hand Hygiene and Infection Control

Hand hygiene is one important factor in preventing hospital infections.

You can also help by performing hand hygiene as you enter and leave a healthcare facility and when visiting a ward.

Hand hygiene stations are located on every ward and throughout Nepean Hospital.

It is a condition of entry to NICU that all visitors follow Hand Hygiene Protocols.

About the Neonatal Intensive Care Unit (NICU)

The Nepean Hospital NICU provides state-of-the-art, comprehensive specialty care to newborn infants with a wide range of congenital and acquired conditions, including extremely premature infants born as early as 23 weeks gestation. Our NICU admits between 1000 and 1100 newborns per year, approximately 10% of these are under 30 weeks gestation at birth.

Nepean NICU is renowned for its leading work in neonatal nutrition. It was the first Australian NICU to provide routine Probiotics, and is very involved in research about parenteral nutrition, breast milk and body composition. We are proud to have an award winning nursing lead RetCam team and very active Developmental Care team.

Information for parents

Parents are encouraged to actively participate in their baby’s care including providing kangaroo care to their newborns and are welcome to visit their babies at any time.

Due to the special needs of all the newborns we care for within the unit some restrictions apply regarding other visitors. Family and friends are welcome to visit, between 11.00am to 12.00 noon and 6.00pm to 8.00pm but must be accompanied by a parent at all times.

Support for parents is paramount in the unit and provided by all staff, but also our Nepean Neonatal Intensive Care Unity Parent Support Group (NNICUPS).

The parent area of the unit is sponsored by McDonald’s and provides a safe family environment also supporting 2 overnight rooms.

For enquiries phone 4734 2850.


Key Staff Contact Details
Position Telephone / Email
Nurse Unit Manager 4734 2309
Clinical Nurse Unit Manager 4734 4410




Tuesday, 15 June 2021 10:45:37 AM